Terms of Use

Last Updated: September 20, 2026

Welcome to Sunbank Outdoor. These Terms of Use ("Terms") govern your access to and use of the Sunbank Outdoor website, online store, products, services, and related content (collectively, the "Services").

By accessing or using our Services, creating an account, placing an order, or purchasing a product from us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. About Sunbank Outdoor

Sunbank Outdoor provides outdoor, solar power, portable energy, camping, travel, and related consumer products through our online store.

Our product portfolio may include products manufactured by Sunbank Outdoor and products from third-party brands and manufacturers, including Anker SOLIX, where available.

Where Sunbank Outdoor sells third-party branded products, the applicable manufacturer's trademarks, warranties, product documentation, and other applicable terms remain the property and responsibility of their respective owners.

2. Eligibility

You must be at least 18 years old, or have the legal capacity required by applicable law, to place an order through our Services.

If you use our Services on behalf of a business or other organization, you represent that you are authorized to act on behalf of that organization.

3. Accounts

Certain features of our Services may require you to create an account.

You agree to provide accurate, current, and complete information when creating or maintaining an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You must notify us promptly if you believe that your account has been accessed or used without authorization.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, availability, and other information displayed on our website are accurate.

However, product information may occasionally contain typographical errors, inaccuracies, or omissions. We reserve the right to correct errors, update product information, change prices, modify availability, or cancel an order where permitted by applicable law.

Product appearance, color, packaging, specifications, and accessories may vary from images shown on our website.

For third-party products, including Anker SOLIX products, the manufacturer's product specifications and documentation may also apply.

5. Orders

When you place an order through our website, you are submitting an offer to purchase the products included in your order.

After receiving your order, we may send an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, decline, or cancel an order for reasons including product availability, pricing errors, payment issues, suspected fraud, shipping restrictions, or other legitimate business or legal reasons.

If we cancel an order after payment has been processed, we will refund the applicable amount to the original payment method where required.

6. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Unless otherwise stated, prices do not necessarily include applicable taxes, shipping charges, duties, or other fees.

You agree to provide valid and authorized payment information when placing an order.

By submitting payment information, you authorize us and our payment service providers to process the applicable charges associated with your order.

We may use third-party payment processors to securely process payments. Your use of those payment services may also be subject to the applicable third-party terms and privacy policies.

7. Shipping and Delivery

Shipping options, estimated delivery times, and applicable shipping charges will be presented during the checkout process where available.

Delivery dates and times are estimates and are not guaranteed unless expressly stated otherwise.

Delays may occur due to weather, carrier disruptions, customs procedures, supply constraints, incorrect shipping information, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate shipping address.

8. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are subject to our applicable Return & Refund Policy.

Certain products may be subject to additional manufacturer requirements or restrictions.

For third-party products, including Anker SOLIX products, manufacturer warranties may apply separately from Sunbank Outdoor's return policy.

Nothing in these Terms is intended to limit any mandatory consumer rights provided by applicable law.

9. Manufacturer Warranties

Certain products sold through Sunbank Outdoor may be covered by a manufacturer's limited warranty.

Where applicable, warranty coverage is provided by the manufacturer according to the manufacturer's warranty terms.

For Anker SOLIX products, any applicable manufacturer warranty is subject to the warranty terms provided by the applicable Anker SOLIX entity or manufacturer.

Sunbank Outdoor does not modify or replace a manufacturer's warranty unless expressly stated on the applicable product page or in a separate written agreement.

10. Third-Party Brands

Our store may offer products manufactured or branded by third parties.

Third-party trademarks, logos, product names, images, specifications, and related intellectual property belong to their respective owners.

The appearance of a third-party product on our website does not transfer ownership of that intellectual property to Sunbank Outdoor.

Where applicable, Sunbank Outdoor may sell or distribute third-party products through authorized commercial relationships.

11. Anker SOLIX Products

Sunbank Outdoor may offer selected Anker SOLIX products through our store.

"Anker SOLIX" and related names, logos, product designs, and trademarks are owned by their respective trademark owners.

Sunbank Outdoor's sale of Anker SOLIX products does not grant Sunbank Outdoor ownership of Anker or Anker SOLIX intellectual property.

Customers should refer to the applicable product documentation, warranty information, and manufacturer terms for product-specific requirements.

12. Promotions and Discounts

From time to time, Sunbank Outdoor may offer promotions, discounts, coupons, gifts, or other promotional benefits.

Promotions may be subject to additional terms, eligibility requirements, expiration dates, product restrictions, quantity limits, or other conditions.

Unless expressly stated otherwise, promotional offers may not be combined.

We reserve the right to modify or terminate a promotion where permitted by applicable law.

13. Intellectual Property

All content made available through our website, including text, graphics, photographs, videos, designs, logos, page layouts, icons, and other materials, is owned by or licensed to Sunbank Outdoor or its respective rights holders.

You may access and use the website for personal and lawful purposes.

Unless expressly permitted by us or applicable law, you may not reproduce, copy, modify, distribute, sell, license, publish, or commercially exploit our website content.

Third-party trademarks and intellectual property displayed on our website remain the property of their respective owners.

14. User Content

If you submit reviews, comments, photographs, videos, testimonials, or other content to Sunbank Outdoor, you represent that you have the necessary rights to provide that content.

By submitting content, you grant Sunbank Outdoor a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute the content in connection with our business and marketing activities, subject to applicable law.

We reserve the right to remove content that violates these Terms, applicable law, or the rights of others.

15. Prohibited Activities

You agree not to:

• Use our Services for unlawful or fraudulent purposes;

• Attempt to gain unauthorized access to our systems or accounts;

• Interfere with the operation or security of our website;

• Use automated systems to scrape, copy, or collect website content without permission;

• Misrepresent your identity or affiliation with Sunbank Outdoor or any third-party brand;

• Upload malicious software or harmful code;

• Abuse discounts, promotions, coupons, or other offers;

• Submit false or misleading information;

• Infringe the intellectual property or other rights of Sunbank Outdoor or third parties;

• Use our website to distribute unsolicited commercial communications.

We reserve the right to restrict or terminate access to our Services if we reasonably believe these Terms have been violated.

16. Outdoor and Power Products — Safety

Certain products sold through Sunbank Outdoor may involve electricity, batteries, solar energy, portable power systems, heating equipment, outdoor cooking, or other potentially hazardous applications.

You agree to read and follow all applicable product manuals, safety instructions, warnings, and manufacturer's recommendations before using a product.

Products must only be used for their intended purpose.

Sunbank Outdoor is not responsible for damage, injury, or loss resulting from improper installation, modification, misuse, unauthorized repairs, failure to follow safety instructions, or use inconsistent with the manufacturer's documentation, to the extent permitted by applicable law.

17. Disclaimer

To the maximum extent permitted by applicable law, our Services and website content are provided on an "as is" and "as available" basis.

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

We make no guarantee that product information will always be complete or error-free.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Sunbank Outdoor and its affiliates, employees, contractors, agents, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sunbank Outdoor and its affiliates, officers, employees, agents, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:

• Your violation of these Terms;

• Your unlawful use of our Services;

• Your misuse of products;

• Your violation of third-party rights; or

• Content that you submit to our Services.

20. Privacy

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information associated with your use of our website and Services.

21. Third-Party Services

Our website may contain links to third-party websites, payment providers, shipping providers, manufacturers, or other services.

We do not control third-party websites or services and are not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to the terms and policies of those third parties.

22. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of this page.

Your continued use of our Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction in which Sunbank Outdoor's applicable business entity is organized, except to the extent otherwise required by applicable law.

Nothing in these Terms limits mandatory consumer protection rights available to you under the laws applicable to your location.

24. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Sunbank Outdoor concerning your use of our Services.

26. Contact Us

If you have questions regarding these Terms, please contact us through the contact information provided on our website.

Sunbank Outdoor

Website: https://sunbankoutdoor.com/

Email: [Your Business Email]

Business Address: [Your Business Address]

© 2026 Sunbank Outdoor. All rights reserved.